1. Guide
  2. Accessibility

Accessibility

All the museum staff provide support to ensure that everyone can enjoy their visit, including people with disabilities, the elderly, and those with small children.

The main building is a registered tangible cultural property that was built approximately 100 years ago.

  1. Although we are working to improve accessibility, some doorways still have small steps and are narrow (approximately 70~80cm wide).
  2. There is an approximately 300 m slope from the garden entrance to the main building.
  3. If you have any concerns about accessibility, please inform us in advance of the date and time of your visit.
    We will make accommodations for your smooth and comfortable visit.
  4. We ask that visitors with difficulty in moving alone be accompanied by someone.

Please refer to the access page for a map to the shuttle bus stops.

Parking Lot

There are parking spaces reserved for people with disabilities and those with mobility problems.
Visitors with children aged 0 to 5 are also welcome to use the parking lot.

  1. *Advance reservations are required to use the parking lot. Please contact us.
  2. *Please note that the parking space is limited.
  3. *There is an approximately 300 m slope from the parking lot to the main building. If you have any concerns about walking, please let us know in advance.

Wheelchairs

Wheelchairs for loan are available. If you would like to use this service, please contact the reception desk.

  1. *The number of wheelchairs is limited.

Wheelchair-accessible toilets are located on the first floor of the main building, in the garden, and in the rest house.

Accessible Toilets

Main building, 1st floor A toilet with a warm-water bidet and a backrest, a baby chair, a diaper changing table, left and right handrails
Garden A toilet with a warm-water bidet, a diaper changing table, left and right handrails
Rest house A toilet with a warm-water bidet, left and right handrails

Elevators

Place Main building and Underground Jewelry Box annex
Size Width: 139 cm Depth: 128 cm

Large Luggage

Backpacks and items larger than 40 cm × 40 cm are not permitted in the museum. Please use the coin lockers at the rest house in the garden.

  1. *Coin lockers are only available at the rest house. There are no coin lockers in the main building.

Floor & Garden Guide

Coin locker Free (coin-return system)
Outside the rest house: 16 lockers (Breakdown) 4 large lockers Width 346 × Depth 482 × Height 774 mm
12 medium-sized lockers Width 357 × Depth 453 × Height 533 mm
Inside the rest house: 28 lockers (Breakdown) 8 medium-sized lockers Width 346 × Depth 422 × Height 370 mm
20 small lockers Width 346 × Depth 422 × Height 290 mm
  1. *If no coin lockers are available, please contact the reception desk in the main building.
  2. *Large luggage is not permitted to be brought into our free shuttle buses. Please place your luggage on your lap.

Guests with Small Children

Babies and infants are also welcome to visit, but we ask that they be accompanied by their guardians.

  1. Strollers are not permitted in the building.
  2. No strollers for loan are available.
  3. There is a multi-purpose restroom where you can change diapers (1st floor of the main building).
  4. We do not have a nursing room, but we can provide a space for you, so please contact our staff.
  5. If you need hot water, it can be provided in the cafe.
  6. Due to the Road Traffic Act, children aged 6 or under are not permitted to ride the free shuttle bus.

Other Facilities and Equipment

  1. If you feel unwell, please contact a nearby staff member. First-aid space will be provided.
  2. You can visit the museum accompanied by your guide dog, hearing dog, or assistance dog.
  3. If you would like to communicate in writing, please let us know.
Cafe
Seat type - 2-seater table (indoor seating)
- 4-seater round table (indoor seating / terrace seating)
Table size - Indoor 2-seater table: width 55 cm × depth 60 cm × height 67 cm
- Indoor 4-seater round table: diameter 75 cm × height 71 cm
- Terrace 4-seater round table: diameter 66 cm × height 67 cm
Chair size Width 38 cm × depth 38 cm × seat height 47 cm × backrest 41 cm
Link for details Read more
In-House Payment Methods
The following payment methods are available to purchase admission tickets, in the cafe, and at the museum shop.

VISA / Mastercard / JCB / American Express / Diners Club /
Discover / UnionPay / Kitaca / Suica / PASMO /
TOICA / manaca / ICOCA / SUGOCA / nimoca /
Hayakaken / QUICPay / iD / WAON / nanaco /
PayPay / dPay / Rakuten Pay / Merpay / au PAY /
WeChat Pay / Alipay / UnionPay QR / Alipay+